TSA Case Study

TSA Case Study

HR Practices that contribute to greater efficiency and effectiveness of TSA employees

The HR practices contributing to higher efficiency and effectiveness point to design and allocation of jobs. In this case, TSA advocates for a means where the employees are never reduced to mere screeners at the airport entrance but important stakeholders who aid in enforcement of law in these facilities. The fundamental practices in this case include elimination of job titles and an immediate replacement with ‘security officers’. The TSA further developed a career path for the security officers ensuring that they are trained on specific tasks with specialized roles such as search of property and interpretation of x-rays (Trahant, 2011). Another viable practice that ensured efficiency and effectiveness of the HR department pointed to formulation of a comprehensive compensation plan. According to the plan, it ensured high-performing employees receive higher rewards as a means of motivating to give out their best.

Other practices that would ensure efficiency while doing tasks around the airport include the formulation of a comprehensive orientation program and regular on-the-job training programs. These would ensure that the employees remain as competent and diligent in their work.

HR practices that can contribute to ethical behavior by TSA employees

The practices that encourage and even contribute to positive ethical behavior in respect to the TSA employees point to competence and vigilance. It means that the employees have the relevant skills and expertise that would ensure that they could identify risky behaviors or persons that pose as threats. The authority’s quest to implement its sound polices on theft has ensured there exists zero tolerance policy for any employee caught in the act of stealing from clients (Noe et al., 2008)

Lastly, the employees have remained vigilant on the severity of cheating on security cases. In this case, the employees have since ensured upholding of ethical considerations while getting clearance at the air ..…………..………..

TSA Case Study